Home » Products » Wi-Fi Management

Friendly Wi-Fi Management Plus

Improve User Experience, Reduce Churn, and Automate Problem Resolution

Watch a Movie

Comprehensive and Future-Ready Wi-Fi

Better Customer Retention

Automated Intelligent Wi-Fi Management

Enhanced Wi-Fi Metrics & Analytics

Improved User Quality of Experience (QoE)

In a world of endless streaming, gaming, and smart home gadgets, reliable Wi-Fi has become more than a convenience—it’s a must-have. That’s where Friendly Wi-Fi Management Plus™ steps in. Designed with users in mind, our solution proactively manages and optimizes Wi-Fi performance, helping providers reduce support costs and keep users smiling.

Why Friendly Wi-Fi Management Plus?

Proactive Wi-Fi Optimization

Our platform doesn’t wait for problems to arise; it’s constantly working in the background to adjust Wi-Fi performance for optimal connectivity. We help ensure every device in the home stays reliably connected.

Enhanced Quality of Experience (QoE)

Friendly Wi-Fi Management Plus™ delivers a complete view of each user’s experience through our unique Friendly Home Score —making it easy to spot and fix potential issues before they turn into support calls.

Automated Troubleshooting & Insights

With automatic diagnostics, network visualization, and predictive analytics, Friendly makes troubleshooting fast and simple. Turn complex data into actionable insights.

Wi-Fi Management Plus – Feature Highlights

Data Collection & Smart Analytics
Friendly Wi-Fi Management Plus™ continuously gathers data from connected devices, providing a holistic view of user experience. Our smart analytics deliver actionable insights to help providers address network issues faster and keep Wi-Fi running at its best.
Proactive Support Tools
Our proactive tools detect and resolve common Wi-Fi issues before they escalate, reducing the need for support calls. With the Friendly Home Score, support teams can monitor Wi-Fi health and make adjustments in real-time to keep users satisfied.
Comprehensive Call Center and Support Portal
The platform provides full visibility of network and device status, allowing call center agents to access remote diagnostics and configuration tools that cut support handling time by up to 40%.
Empowering Users with the Friendly Connect Mobile App
Give end-users the freedom to troubleshoot on their own! With Friendly Connect, users can quickly check their Wi-Fi quality, scan for interference, run speed tests, and adjust settings—all from the palm of their hand. It’s a simple way to boost satisfaction and reduce support demands.
Wi-Fi Mesh Support and Network Visualization
Our solution is ready for the modern home, with seamless support for Wi-Fi Mesh networks. Friendly Wi-Fi Management Plus™ creates a unified network view that makes diagnosing and optimizing Mesh networks straightforward.

Friendly Technologies Wi-Fi Management in Action

Friendly Technologies Wi-Fi management dashboard interface displaying various metrics and controls. The dashboard includes:</p>
<p>Wireless Status Panel: Shows network configuration, security mode options (WPA2, mixed, etc.), channel settings, and a toggle for enabling/disabling 2.4 GHz Wi-Fi.<br />
Connected Devices List: Displays device IPs, names, connection types, signal strength, and frequency bands (2.4 GHz or 5 GHz).<br />
Wi-Fi Channels Panel: Indicates channel usage, network count, and occupancy levels for optimization.<br />
Device Resources Panel: Monitors CPU usage (12%) and RAM usage (247.84 MB) with gauge visuals.<br />
Home Score Panel: A radar chart scoring WLAN, WAN, LAN, CPU, and memory performance, with an overall user experience score of 81 (Good).<br />
Home Score KPIs Panel: Details the performance status (Good, Avg) of key metrics and suggests actions for improvement.<br />
Device Info Section: Lists device status, serial number, manufacturer, model, IP address, and hardware version.<br />
Account Info and Device Tasks: Displays domain information and task statistics (pending, sent, completed, etc.).<br />
This interface provides tools for network monitoring, troubleshooting, and optimization.

Wi-Fi Management That Works Hard to Make it Easy

Constant Wi-Fi Optimization

Friendly Wi-Fi Management Plus™ constantly monitors and adjusts Wi-Fi settings to keep performance at its peak. This means fewer disruptions and a better experience for every user.

Predictive Insights to Stay Ahead

Friendly uses predictive analytics to foresee potential network bottlenecks and optimize performance before issues affect users. By recognizing usage trends, our solution keeps Wi-Fi running smoothly even as needs change.

Automatic Fixes with Friendly APR

Friendly’s Automatic Problem Resolution (APR) detects issues and kicks off real-time fixes, helping users solve minor hiccups without needing to reach out to support.

Built-In Security for Peace of Mind

Friendly Wi-Fi Management Plus™ is built with Wi-Fi security standards in mind, protecting connections and ensuring that every user feels safe and secure online.

Friendly and Flexible Add-On

Seamlessly integrates with Friendly’s other TR-069/TR-369 device management, IoT, and Smart Home solutions, creating a connected, scalable network experience.