Case Studies

Case Study Snapshot: Safaricom Kenya  Elevating Customer Experience with Friendly Technologies Safaricom, Kenya’s leading telecommunications provider and a subsidiary of Vodacom and Vodafone Group, has long been at the forefront of innovation in East Africa. As part of its mission...

Case Study Snapshot: Elisa Estonia Achieving Full Device Visibility with Friendly Technologies In 2024, Elisa Estonia, one of the country’s leading telecommunications providers, set out to enhance its operational efficiency and customer support infrastructure. The company turned to Friendly Technologies...

Case Study Snapshot: Tata Play India Delivering Premium Broadband Experience with Friendly Technologies Tata Play, a premium broadband provider serving India’s high-net-worth individuals, needed a device management solution that could match its customers’ high expectations for service quality and reliability....

Case Study Snapshot: Airtel India Scaling Device Management for Over 10 Million Subscribers with Friendly Technologies Bharti Airtel, one of India’s largest and most trusted telecom operators, serves hundreds of millions of mobile and broadband users across the country. In...

Case Study Snapshot: Tiscali Italy Over a Decade of Seamless Device Management with Friendly Technologies Tiscali, one of Italy’s most recognized broadband providers, has relied on Friendly Technologies since 2013 to manage its growing fleet of customer devices. Using Friendly’s...

Case Study Snapshot: MiFibra Peru Modernizing Broadband Operations with Friendly Technologies MiFibra, a growing broadband provider in Peru, partnered with Friendly Technologies in 2025 to upgrade its device management and enhance service quality for its nationwide customer base. Seeking to...

Case Study Snapshot: Orange Romania Managing Over a Million Devices with Friendly Technologies As part of a long-term strategy to enhance service delivery for both residential and business subscribers, Orange Communication Romania selected Friendly Technologies to power its device management...

Case Study Snapshot: Hot Israel (Altice Group) FTTH Device Management with Friendly Technologies Hot, a leading fiber broadband provider and part of the international Altice Group, partnered with Friendly Technologies in 2023 to enhance service reliability and operational visibility across...

Case Study Snapshot: Netlife Ecuador Managing Over a Million Subscribers with Friendly Technologies Netlife, the largest internet service provider in Ecuador, partnered with Friendly Technologies in 2022 to modernize its device and network management operations. With over one million subscribers,...

Case Study Snapshot: Aussie Broadband Raising the Bar for Australian Internet with Friendly Technologies Aussie Broadband, one of Australia’s fastest-growing and most customer-focused internet service providers, partnered with Friendly Technologies in 2023 to strengthen its operational capabilities and elevate service...

Case Study Snapshot: Windstream USA (Uniti) Closing the Digital Divide with Friendly Technologies Windstream Communications, now merged with Uniti, delivers fixed broadband across rural and underserved regions of the United States. In 2022, Windstream partnered with Friendly Technologies to modernize...

Case Study Snapshot: Sagemcom Powering Smart Metering with the Friendly One IoT Device Management Platform Sagemcom, a global leader in telecom and IoT devices headquartered in France, partnered with Friendly Technologies in 2023 to support a major smart metering rollout...