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Smart Home Platform

Full White Label Smart Home Solution – a complete carrier-grade solution for accelerated Smart Home service delivery.


Your Own Home Automation Service

Friendly’s Smart Home management platform is a full solution for the management and monitoring of millions of households. It enables service providers to introduce their own Smart Home Service to subscribers, offering various Smart Home service packages.

Friendly’s Smart Home platform provides subscribers with a coherent and holistic view and control of all devices in their Smart Home: from appliances and security sensors to cameras and power management, including camera view, recording sensors status, alarms upon events, automated scenarios, and more.

Friendly’s Smart Home Solution is designed with the following markets in mind:

  • Smart Home providers
  • Utility companies (i.e. electric, water, gas)
  • Insurance companies
  • Healthcare
  • Additional verticals

The solution is available for installation at the service provider’s premises or as a cloud solution. Friendly Technologies can provide smart hubs and sensors from leading manufacturers, or integrate the solution with devices of your choice. Friendly’s Smart Home Platform is device agnostic and helps you avoid dependency on specific device vendors.

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Smart Home Management Platform

Friendly Smart Home Management Platform is a full solution that provides users with a coherent and holistic view and control of devices in their Smart Home – from appliances and security sensors to cameras and power management.

Friendly’s Smart Home solution represents the “Best of Breed” approach that helps avoid vendor dependency.

Benefits for Operators

  • End-to-End Smart Home platform – Ready for immediate deployment
  • Dedicated server or cloud-based solution
  • Integration with any Smart Home Gateway (Hub) and Sensor
  • Video management: Online streaming, user-initiated short recordings, event-triggered recording, 24/7 recording
  • Smart Home software on a dongle: Offer competitive budget-friendly service
  • White Label solution: Apply your own branding
  • Diagnostics and remote problem resolution tools for Call Center representatives
  • Scalable solution for the management of millions of homes
  • Big Data collection and analytics
  • Protocols Support: Standard (TR-069 and others) and proprietary protocols
  • Rules and Automation: Pre-defined behavior based on Profile/Events/Time
  • Alarms and Notifications: Notifications server for alerts via SMS, calls, emails
  • Power Management: Usage statistics of energy consumption, analytics and reporting
  • Admin Tools: Remote firmware upgrades, Smart Home gateway and sensors health and battery diagnostics
  • Northbound API for integration with external systems
  • Smart Layer technology for seamless mediation between various protocol

Benefits for Subscribers

  • Mobile Application: Enable subscribers to easily manage Smart Home remotely
  • Control Home Security: Arm/disarm, alerts, recording upon an event, proactive alert notifications
  • Profile Management: “At Home,” “At Work,” “Night,” or “Abroad” modes with pre-defined responses to alerts and events
  • Camera View and Recording: Online camera view and optional 24/7 recording are available
  • Sensor Status: Current status of all sensors, with event notification
  • Panic Button: Immediate notification in case of emergency
  • Climate Management: HVAC (heating, ventilation, and air conditioning) management
  • Appliance and Light Management: Management of electrical appliances and home lighting

The Friendly Smart Home platform can be managed remotely from a PC, tablet, and/or smartphone. Based on Friendly’s mature device management platform technology, it is available as SaaS or to install at the operator’s premises.


Friendly Smart Home Platform Packages

Friendly’s Smart Home Platform supports various service packages, enabling Smart Home service providers serve different market segments and increase ARPU.

Friendly Smart Home Advantages

Smart Home Deployment Options

Friendly Preconfigured Hardware Kits

Select from a variety of Smart Home Equipment from select manufacturers and brands, already integrated and tested by Friendly’s expert team.

Best of Breed

Mix and match with any Smart Home gateway, sensor, appliance, or camera. Friendly will adapt and integrate them for you into your own smart home platform.

Turn Your CPE into a Smart Home Gateway

With an add-on internal or external (USB) module running Friendly’s Smart Home firmware, turn your existing routers and modems into a ZigBee/Z-Wave smart home gateway that can support any smart home sensor or device.

To learn more, download a brochure or request a demo below.