Privacy Policy

1. Interpretation and Definitions

Capitalized terms used in this Privacy Policy have the meanings defined below.
Definitions apply whether the terms appear in singular or plural form.

• Company refers to Friendly Technologies, FTL, LTD.
• Personal Data means any information relating to an identified or identifiable individual.
• Business Contact Data means Personal Data used in a professional or employment context.
• Processing means any operation performed on Personal Data.
• Service Providers means third parties processing data on behalf of the Company.
• Website refers to https://friendly-tech.com.
• You means an individual acting on behalf of an organization.

2. Company Information

Company name

Friendly Technologies, FTL, LTD

Registered address

153 Bialik Street, Ramat Gan, Israel

Website

https://friendly-tech.com

Industry

Telecommunications

3. Categories of Personal Data Collected

Business Contact Information

• Name
• Business email address
• Business phone number
• Job title and organization

Account and Communication Data

• Account identifiers and access roles
• Support requests and correspondence
• Business communications

Technical and Usage Data

• IP address
• Browser type and device information
• Log files, access timestamps, and diagnostic data
• Security and monitoring data

Marketing and Business Development Data

• Preferences related to receiving business communications
• Participation in events, webinars, or surveys
• Information voluntarily provided during business development interactions

4. Legal Bases for Processing

In accordance with ISO/IEC 27701, we process Personal Data under the following legal bases:

• Performance of a contract or pre-contractual obligations
• Legitimate business interests (e.g., business development and system security)
• Compliance with legal or regulatory obligations
• Consent, where explicitly required by local law

5. Use of Personal Data

• Providing information about products and services
• Managing business relationships and accounts
• Responding to inquiries and support requests
• Ensuring security, integrity, and availability of systems
• Complying with legal and regulatory requirements

6. Cookies and Similar Technologies

The Website uses cookies necessary for functionality, security, and performance.
The Company does not use cookies for consumer profiling or targeted advertising.

Additional information is available in the
Website Terms & Cookies.

7. Data Sharing and Disclosure

Personal Data may be shared with Service Providers, affiliates, professional advisers,
or public authorities where required by law. All third-party processors are subject to
confidentiality obligations and data processing agreements in line with ISO standards.

8. Business Transfers

Personal Data may be transferred as part of a merger, acquisition, reorganization,
or sale of assets, subject to applicable data protection obligations.

9. International Data Transfers

The Company is headquartered in Israel. Israel has been recognized by the European Commission
as providing an adequate level of data protection. For transfers to other jurisdictions,
the Company implements appropriate safeguards, such as Standard Contractual Clauses (SCCs),
to ensure a consistent level of security as required by ISO/IEC 27701.

10. Data Retention

Personal Data is retained for the duration of the business relationship and for a
subsequent period of seven (7) years to comply with legal, tax, and audit obligations,
or as required by applicable statutes of limitations.

11. Data Subject Rights

Subject to applicable law, individuals may have rights to access, correct, delete,
restrict, or object to processing, or withdraw consent.

Where applicable, individuals also have the right to lodge a complaint with a
competent data protection authority.

12. Children’s Privacy

The Website is intended for business and professional use only and is not directed
to children. The Company does not knowingly collect personal data from individuals
under the age of 16.

13. Security Measures

The Company maintains an Information Security Management System (ISMS) in accordance with
ISO/IEC 27001 standards. We implement technical and organizational measures including
encryption of data in transit, strict access control, and regular security assessments.

Additional details are available on the
Information Security page.

14. Changes to This Privacy Policy

Updates become effective when posted with a revised “Last updated” date.

15. Contact Information

If you have questions regarding this policy, please contact us at:

https://friendly-tech.com/contact-us/

Or message our Data Protection Officer (DPO) directly at:

Dmitry.lockshtanov@friendly-tech.com