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Friendly Technologies Expands Its Presence in Asia Pacific

Friendly Technologies Unveils New 4G LTE Device Management and QoE Monitoring Solution

Friendly Technologies, an industry leader in optimized device management and QoE solutions for fixed and mobile operators, is expanding its portfolio to 4G LTE networks. The innovative solution, based on Friendly’s experience with millions of devices worldwide, streamlines the deployment of data, voice, and video services to residential and business customers. It supports any 4G device type over TR-069 and OMA-DM protocols including fixed LTE devices, nomadic LTE devices, and mobile smartphone devices with FDD LTE and TDD LTE in any spectrum.

Leveraging Friendly’s extensive know-how in the WiMAX market, the 4G LTE solution offers end-to-end service management with zero-touch provisioning for fast and reliable 4G service deployment and maintenance. “Many of our WiMAX customers are moving to LTE. They want to use our field-proven solutions for quick deployment and to ensure reliable QoE for subscribers, so it was natural for Friendly’s to expand in that direction,” said Nir Ezer, VP of Sales and Marketing at Friendly’s.

“We are excited to share our new 4G LTE solution at the upcoming Mobile World Congress, where we will be demonstrating the service first-hand,”
Mr. Ezer continued. Friendly Technologies’ booth at the Mobile World Congress will be located in Hall 2, Area 2, #D50.

Friendly Technologies supports vendor-agnostic TR-069 and OMA-DM solutions, working closely on interoperability testing with device manufacturers.
The IoT for 4G LTE continues with many of the same manufacturers, building on a long-standing history of existing relationships.

Friendly’s 4G LTE solution improves QoE by allowing operators to take proactive measures. Resolving issues before subscribers notice a degradation of service, Friendly’s QoE & Monitoring tool compensates for a lack of QoE capabilities in LTE networks. By fixing problems before subscribers notice them, Friendly’s service reduces churn, decreases operational costs, and keeps customers happy.

About Friendly Technologies

Friendly Technologies provides optimized device management and customer experience solutions for fixed and mobile operators. Our Friendly solutions streamline and simplify the entire broadband service life cycle, enabling operators to gain higher customer satisfaction while reducing operational costs. For further information, visit