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Survey: The Future of the Telco-Connected Home

RAMAT GAN – February 28, 2021 – The Broadband Forum and Omdia have released a comprehensive report on The Future Telco-Connected Home, sponsored in part by Friendly Technologies, a member of the Connected Home Council. The quantitative survey received responses from over 100 service providers across 19+ countries and highlights the importance of technological protocols that support remote management of IoT-enabled connected home products.

Nearly half (49%) of communication service providers either currently or plan to offer home security, while only 37% envision home automation as part of their portfolio of smart home services. The path to smart home varies across the board, however nearly 69% of those offering smart home security services choosing to partner up with a third party in their efforts.

Telcos plan dramatic increase in Smart Home offerings by 2023

Friendly Technologies predicts that TR-369/USP will play a significant role in the near future. 96% of telcos that were surveyed expect to have implemented TR-369 through Smart Home and other IoT-managed services as soon as mid-2022. While 33% of tier 1 service providers have already deployed support for the TR-369/USP protocol, another 45% plan to do so by next year. These trends reflect the burgeoning expansion of IoT-enabled services and underline the importance of the Broadband Forum’s TR-369/USP protocol, which enables remote management of customer-provided equipment (CPE) on internet-connected networks.

The Broadband Forum released a statement explaining “The evolution of the popular TR-069 (CWMP) system, USP is the standardized, interoperable platform that uses the best of open source and standards and enables faster, more efficient, and reliable monitoring, controlling, and management of the multitude of connected devices and subscriber Wi-Fi in real-time.”

With more than 13.4 billion connected devices in the world, the survey results point towards a change in service providers’ attitudes, eradicating fragmentation, development of open platforms to scale third-party development, and establishing data standards that sustain consumer trust.

Michael Philpott, Research Director at Omdia, said “The connected home has become an essential part of the broadband network” and added that “industry standards such as Broadband Forum’s USP and open frameworks are vital to this success in order to fully equip broadband service providers to dynamically compete with global tech and consumer electronics companies.”

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About Friendly Technologies

Friendly Technologies is a leading provider of operator-class platforms for IoT, Smart Home, and TR-069 Device Management.

Friendly has been providing TR-069 device management solutions to operators and service providers since 2007. When IoT and Smart Home first appeared, Friendly leveraged its expertise and expanded its offering to the IoT and Smart Home markets. Today, Friendly offers a unified IoT platform for managing LWM2M, MQTT, OMA-DM, and TR-069 devices, and a complete solution for the smart home.

Friendly platforms enable their customers to generate new revenue streams in smart home and IoT markets, such as utilities, transportation, smart cities, and more.

The traditional ACS TR-069 for operators and CSPs improve the customer experience, reduces costs, provisions new devices, monitors QoE, and remotely configures and updates firmware while providing data information to service providers.

Friendly Technologies, whose IoT and device management solutions are installed in more than two hundred IoT businesses and service providers worldwide, has been recognized by Frost & Sullivan as a global leader in unified device management and smart homes.

Website – friendly-tech.com
LinkedIn – linkedin.com/company/friendly-technologies
Contact – Ariela Ross +972-3-753-9000 ext. 138 ariela.ross@friendly-tech.com

About the Broadband Forum

Broadband Forum is an open, non-profit industry organization composed of the industry’s leading broadband operators, vendors, thought leaders who are shaping the future of broadband, and observers who closely track our progress.

About Omdia

Omdia is a global technology research powerhouse, established following the merger of the research division of Informa Tech and the acquired IHS Markit technology research portfolio, Ovum, Heavy Reading, and Tractica.

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