Operators Gain Better Logs, Sharper Security, and Diagnostics on Demand

Forest Hills, NY, July 31, 2025 – Friendly Technologies, the global leader in carrier-class IoT and telecom device management solutions, has launched version 6.4.12 of its flagship Friendly Unified Device Management platform; ushering in a new era of intelligent automation, precision diagnostics, and seamless scalability for TR-069 and TR-369 environments. 

The latest release is designed to empower operators with sharper insights, quicker troubleshooting, and elevated network control. Highlights include: 

• Instant Visibility with Inform Retry Count: Operators can now pinpoint device connectivity issues faster than ever with retry stats shown directly in the Management Portal. 

• Frictionless Group Updates: Say goodbye to tedious pre-selection. Bulk device imports now make group updates faster, easier, and smarter. 

• Deep-Dive Reactivation Reporting: Track and analyze update outcomes at a granular level through enhanced historical reporting. 

• Precision API Searches by Domain: A powerful new endpoint offers unmatched flexibility for multi-tenant environments and integrations. 

Behind the scenes, this version also improves API logging controls and reinforces encryption across all device connections – raising the bar for secure, intelligent device management. 

“This release reflects our commitment to operational excellence and innovation,” said Ariela Ross-Jayyousi, Head of Marketing at Friendly Technologies. “It’s all about making life easier for service providers while delivering bulletproof scalability and next-gen diagnostics.” 

Always One Step Ahead 

This update marks another milestone in Friendly Technologies’ mission to deliver the most automated, user-friendly, and future-ready device management solution in the world. With support for TR-069, TR-369, LwM2M, MQTT, and proprietary protocols, Friendly’s unified platform helps operators manage millions of devices across any network, with zero friction. 

About Friendly Technologies 

Friendly Technologies is the IoT and Device Management Company. Recognized by Frost & Sullivan as a global leader, Friendly empowers service providers with a full suite of TR-069/TR-369-based solutions, AI-enhanced Wi-Fi optimization, and the innovative Friendly One-IoT™ platform. With 24/7 technical support, a free trial program, and customers in over 300 networks worldwide, Friendly turns complexity into simplicity, and connectivity into opportunity. 

Learn more at www.friendly-tech.com.