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Provisioning Portal

Zero-Touch Automated Device Setup

Effortless Onboarding and Configuration

Friendly’s Provisioning Portal automates device setup for connected services, cutting costs by eliminating the need for truck-rolls and complex enrollment. With a unified interface, the Provisioning Portal seamlessly integrates with all back-office systems, making provisioning fast, easy, and fully automated.

A visual representation of the six-step process for effortless customer onboarding and device configuration:</p>
<p>New plug-and-play device is introduced.<br />
The device is registered in the CRM system.<br />
The device is shipped and arrives in a box to the customer.<br />
The customer plugs in the device.<br />
The device connects successfully, and the customer is online.<br />
A happy customer enjoys the seamless experience.

For network services with multiple ISPs, the portal identifies the subscriber and configures the device accordingly.Key Features of Friendly Device Provisioning

Zero-Touch Installation: Devices are plug-and-play—simply connect to broadband, and the Provisioning Portal takes care of the rest.
Multi-Device Support: Compatible with any device type, our portal supports flexible provisioning and re-provisioning scenarios, including resets.
User-Friendly Setup: Designed for all users, the portal allows customers to activate new devices and services without technical assistance, ensuring a smooth, hassle-free experience.
Seamless Back-Office Integration: Easily connects to back-office systems, creating a single, automated front end for all provisioning processes.

Provisioning Scenarios

Pre-registered CPE – For known CPE assignments, provisioning happens automatically through the back-office system or manually via the Northbound Interface (NBI).
Un-registered CPE – For unassigned CPEs, the portal provisions the device and links it to the subscriber as needed.
Un-Bundling Scenario (Unknown user) – When the Carrier provides network infrastructure services to multiple independent ISPs, the subscriber needs to be identified by the system.
WiMax Device Provisioning – Special provisioning support for WiMax network devices.
Re-Provisioning: When devices are reset to factory defaults, the Provisioning Portal automatically restores configurations and activates services seamlessly.

Simplified Northbound Interface (NBI)

Traditional TR-069/TR-369 interfaces require specific setups for each device type. Friendly’s Provisioning Portal provides an abstraction layer, making it easier to add new device types without needing separate interfaces, ensuring rapid, flexible deployment for any setup.

Advanced Zero-Touch Provisioning Options

Complete Automation: Zero-touch installation for fast, self-guided setup without support intervention.
Re-Provisioning Support: Automatically restores device settings and service activation after a reset.
Secure Backup & Restore: Includes secure backup and configuration restore for added reliability.
Enhanced Security: Optional provisioning server for added security in deployment.
Effortless Integration: The portal integrates easily with existing back-office systems, enabling smooth operations with minimal setup.

Ready to simplify device setup, reduce costs, and elevate the user experience?
Contact us for a personalized demo and see how Friendly’s Provisioning Portal can streamline your onboarding process.

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